Important notice: VisaIsle is an AI mock-practice tool. We have no affiliation whatsoeverwith the U.S. government, the U.S. Department of State, or any embassy, consulate, or visa center. Everything this service produces (including the AI officer’s questions, scores, and “simulated verdicts”) is inference for practice purposes and does not constitute legal advice or immigration advice, and makes no prediction or guarantee about any real visa outcome. Real visa decisions are made case-by-case by consular officers in accordance with the law.
1. Acceptance of these Terms
By registering an account, purchasing interview credits, or otherwise using qianyu.cyou (the “Service”), you confirm that you have read, understood, and agree to these Terms as well as the
Privacy Policy and
Refund Policy. If you do not agree, please do not use the Service.
2. What the Service does
Based on the DS-160 information and supporting materials you provide, the Service uses artificial intelligence to generate a mock visa interview (real-time voice conversation), material-consistency analysis, and a practice report. AI-generated content may contain errors or omissions and is for practice reference only.
3. Accounts
- You must register an account with an email address and keep your password secure; actions taken through your account are treated as your own.
- You must be at least 18 years old, or use the Service with the consent and guidance of a guardian.
- Each person may register only one account to receive the 1 training credit gifted to new users; accounts created in bulk to farm the gift credit will be removed.
4. Payment and interview credits
- Interview credits are purchased outright as one-time “training credit” packs; payment is processed by Stripe, priced in either RMB or MYR.
- Deduction rules: a training credit is deducted only when the interview voice connection is successfully established; Realistic mode deducts 0.5, Training mode deducts 1, and Stress mode deducts 1.5. Failed connections are not charged. Resuming an interview (continuing a past interview) is charged again at the mode of that historical record.
- Purchased credits do not expire, but may be used only within your own account; they are non-transferable and non-redeemable for cash (except for refunds required by law, see the Refund Policy).
- We may adjust pack prices; a price change does not affect credits you have already purchased.
5. Acceptable use
You agree not to engage in the following, failing which we may suspend or terminate your account (serious violations are not refunded):
- uploading false materials belonging to others, or using the Service for any fraud, forgery of visa materials, or other unlawful purpose;
- scraping, reverse-engineering, or making bulk automated calls to the Service, or interfering with its normal operation;
- reselling or sharing accounts, or otherwise circumventing billing.
6. Intellectual property
The Service’s software, interface, model orchestration, and the presentation form of the generated reports belong to us. The DS-160 and supporting materials you upload remain yours; you authorize us to process this content solely for the purpose of providing the Service to you (see the Privacy Policy).
7. Disclaimer and limitation of liability
- The Service is provided “as is.” To the maximum extent permitted by applicable law, we are not liable for any indirect losses arising from the use of, or inability to use, the Service (including visa refusal, travel losses, or loss of opportunity).
- Our aggregate liability to you is capped at the amount you actually paid us in the 12 months preceding the claim.
- For service unavailability caused by factors beyond our control, such as network outages or failures of third-party services (payment, cloud, or AI services), we will make our best effort to restore service but bear no additional liability arising therefrom; interviews left unfinished due to our own fault may have credits restored under the Refund Policy.
8. Changes to these Terms and termination of service
We may update these Terms; after an update we will mark the new effective date on this page, and material changes will be announced on the site. If the Service ceases operation altogether, we will give 30 days’ notice and refund unused paid credits at their purchase price.
9. Governing law and dispute resolution
These Terms are governed by the laws of Malaysia. For disputes arising from these Terms, the parties shall first negotiate in good faith; failing settlement, the dispute shall be submitted to a court of competent jurisdiction in Malaysia.
10. Contact us
If you have any questions about these Terms, please email
[email protected]; we will reply within 3 business days.
11. Language
These Terms are provided in Chinese and English. In case of any discrepancy, the Chinese version shall prevail.